Can I create an FTP account for my website designer?

If you want to have your designer or a 3rd party FTP data to your website but don’t want to give them your main cPanel or FTP details, then you can create a “sub-FTP” account which allows them access to a specific directory within your account.


Log in to your LetsHost Client Area and click on Services > My Services


  • You will see your products/services listed here.
  • Click on Active beside your hosting package
  • On the left, click on the link Login to cPanel
  • Once in the cPanel control panel, click on the icon for FTP Accounts under the Files section
  • First, create the FTP username
    • Log in = a name or descriptor such as “Developer”
    • Choose from the Domain dropdown the domain you want to provide access to
    • As per the above the FTP username will =
  • Next, set a Password for the FTP account
  • You will need to set the Directory for the FTP account
    • The “Directory” is where the website files will be uploaded to
    • Generally, this will be public_html if you are giving access to the main domain for your account
    • Or if you are giving access to an addon domain enter public_html/
  •  Finally set a Quota, generally, it is fine to set this to Unlimited
  • Click Create FTP Account


Please Click Here to get instructions on how to connect to the new FTP account, to an FTP client and start uploading your website.


If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What is my FTP Address?

  Your FTP address or hostname will typically be: (replacing your domain...

How to compress/zip a file or directory in cPanel

If you have many files you wish to download from your hosting account, it is often best to...

Does my hosting account support SFTP?

  On our shared hosting accounts (Starter, WordPress, Business and Enterprise hosting packages),...

How to close the current/idle FTP connections from cPanel?

For instructions on how to close idle FTP connections via your cPanel, please see the following:...

Using the Activity Log in FileZilla

  If you are having issues with FTP using FileZilla and you can’t find a solution from our...