As a Reseller, you may want to monitor disk and bandwidth usage on the cPanel accounts that you manage.
This will help to allocate resources fairly, optimize performance, bill clients accurately, plan for capacity upgrades, detect security breaches, ensure SLA compliance, and improve resource efficiency.
First, you will need to log in to your WHM, you can access this from your Client Area.
- Click on Services > My Services
- Click the green ‘Active’ button beside your Reseller Plan
Under the "Usage Statistics" you can see the current totals used for both Disk and bandwidth across all of the cPanel accounts.
To get a breakdown of where the disk/bandwidth is being used specifically, this can be found in your WHM
- Click ‘Log in to WHM’
To check the disk usage on the accounts, navigate to “List Accounts”
If you have a lot of cPanel accounts to manage, you may want to filter the page size to “All”
Clicking on the “Disk Used” tab will order the cPanel accounts in Ascending/Descending order of the actual disk space being used by the account (1000MB = 1GB).
Besides the “Disk Used” tab is the “Quota” tab, which shows the disk space limit set on the package that is assigned to the hosting account.
If the “Disk Used” number ever exceeds the “Quota” number for a cPanel account, they will be “Full”. This will stop new emails etc. from being able to arrive in the cPanel's email accounts.
To check Bandwidth usage, navigate to the “View Bandwidth Usage” section in WHM.
Please note that bandwidth usage is on a per-month basis and will reset back to 0% on the first of every month.
Clicking on the “Usage” tab will order the cPanel accounts in Ascending/Descending order of the bandwidth being used by the accounts up to this point for this month, at the bottom of the page it will also show the total bandwidth of all the accounts together up to this point for this month.
To view historic data for bandwidth usage, you can click on “Last Month”. This will show you the final stats for that month.
If you find an account is going over or very close to its bandwidth limit closer to the start of the month, you may need to review what is using up the bandwidth for that user.
In that user's cPanel account, you can navigate to the “Bandwidth” section to get an overview or to the Awstats section to get a breakdown of the website statistics itself.
If the account is going over or very close to its bandwidth limit at the end of the month (and you have checked what that is compromised of) you may just want to allow for that account to have a higher bandwidth limit, the bandwidth limit is set by the cPanels assigned Package (“Edit a package” in WHM to make this change)
If you have any questions on this, please submit a ticket and a member of our Support Dept. will be happy to advise further here