Getting error 'nameservers are not authoritative' when trying to repoint domain


The DNS repoint of your .ie domain name failed because the nameservers are not authoritative for that domain. When updating the nameservers of a .ie domain name, a record needs to exist on the new nameservers before the change will be accepted.

This is a requirement specific to .ie domains - the same does not apply to .com/net/org/info/etc domains. You can check to see if/when the nameservers are authoritative for you domain via the .IE website.

To fix this and to be able to repoint your domain name, you will need to contact your hosting provider and ask them to ensure there is a DNS record set up specifically for this domain name on the nameservers.

LetsHost cannot fix this for you, only the hosting provider responsible for the nameservers to which you are trying to repoint can ensure the correct record is in place. If you forward this page to your hosting provider, they will know what to do.

The check that is being carried out is not done by LetsHost, but rather by .IE. The same check is done on every .ie domain when being repointed, regardless of where they are registered.

If you require further information/assistance on this, please Open a Ticket and a member of the team will be happy to assist further.


  • .ie domain, nameservers
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