Unable to send emails, but receiving is fine

Due to some recent updates to popular email programs, you may need to make some changes to your email settings to continue to be able to send emails.

If you are having an issue sending emails (but incoming mail is working fine), you will need to make the following changes to your connection settings:

 

  1. Outgoing mail server should be of the form* ‘LHxx.dnsireland.com’ as opposed to ‘mail.domain.com’
  2. Outgoing port number: 465
  3. Option to use SSL: Selected
  4. Option ‘login to incoming server first’: Selected

 

If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.

Please include in your ticket the exact settings your have in your email client and a copy of the error message you get when you try send emails. This will allow our Support team to assist you much more efficiently.

  • #error, #mail, #send
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Email Error: ‘None of the authentication methods supported by this client are supported by your server’

In your Microsoft Outlook email client, if you are experiencing issues sending out emails, you...

How do I set up my email on my iPhone?

To set up an email account on your iPhone, please see the below steps. If you do not know your...

How do I set up my email on my Android phone?

To set up an email account on your Android phone, please see the following steps. Please note...

‘503 Valid RCPT command must precede DATA’

  When you receive the error ‘503 Valid RCPT command must precede DATA’ in Outlook, this...

How do I set up my email on my Mac?

To set up an email account in the email client Mail on your Mac, please see the below steps. If...