How do I unblock myself on the firewall?


Across our shared hosting network, we have a number of security measures in place to ensure to security of the servers and your hosting account.

As part of these security measures, it is possible to get your IP address blocked, preventing you (or anyone else on your same IP address) from accessing your hosting account. The most common reason for getting blocked by a servers firewall is invalid login attempts to mail.

Please see the following on how to unblock your IP from your cPanel:

  1. First, you need to know your IP address. Please visit the site
  2. Log in to your LetsHost Client Area
  3. Go to Support
  4. Click Unblock IP
  5. It will show you your active services, click the unlock padlock
  6. Enter your IP address
  7. Click Unban

If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.


  • #firewall, #unblock, #blocked
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I got an email from '' - Is it a scam? (The answer is 'Yes')

We have received reports from a number of customers saying they have received an email from a...

How do I disable the ModSecurity firewall on my hosting account?

ModSecurity is a web application firewall. It monitors incoming web traffic for threats in...

What is ModSecurity

ModSecurity ModSecurity is a URL firewall and it triggers based on a set of regular expressions...

How to install an SSL cert for your domain via cPanel

Please see the following steps on how to install an SSL cert for your domain:   Log in to...

Are free SSL certs supported?

At this time, we do not support free SSL certs (such as AutoSSL or Let’s Encrypt) on our shared...