Across our shared hosting network, we have a number of security measures in place to ensure to security of the servers and your hosting account.
As part of these security measures, it is possible to get your IP address blocked, preventing you (or anyone else on your same IP address) from accessing your hosting account. The most common reason for getting blocked by a servers firewall is invalid login attempts to mail.
Please see the following on how to unblock your IP from your cPanel:
- First, you need to know your IP address. Please visit the site https://ip.letshost.ie/
- Log in to your LetsHost Client Area
- Go to Support
- Click Unblock IP
- It will show you your active services, click the unlock padlock
- Enter your IP address
- Click Unban
If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.