Knowledgebase

To allow remote access to your database, you will need to do this via the cPanel control panel.

For steps on how to download your database, please see the following:

1. Log in to your LetsHost client area and click on Services > My Services
2. You will see your products/services listed out here. Click on Active beside your hosting package
3. On the menu on the left, click on Login to cPanel
4. Once logged in to your cPanel control panel, click on the icon for Remote MySQL under the Databases section
5. Fill in the IP address of the location you wish to access from, or use % to allow remote access from anywhere (we would recommend only using this temporarily). You can access your own IP address from https://ip.letshost.ie
6. Click Add Host
7. The final step is for this IP address to be whitelisted on the servers firewall – only LetsHost staff can do this for you
8. You will need to open a ticket with our Support Dept. requesting for the IP address to be whitelisted to allow for remote database access

If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.