What are your support hours for billing queries?

Accounts/Billing support is provided via phone and by ticket/email. You can call our Billing Department on 01 653 5032 during standard office hours (Monday to Friday, 9am to 5pm). 

You can open a ticket via your client area 24/7. Our Billing staff work standard office hours and we aim to get back to all Billing queries within one business day.

If you have an urgent query/request, please feel free to call us and we will be happy to advise over the phone.

  • billing, ticket, sales
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my Product/Service?

If you wish to cancel a product or service (such as a hosting account), you can do this from your...

How do I turn on/off the Auto Renew option?

If you have a domain that you no longer need to renew, it is possible to disable the auto-renewal...

I've Lost Access To My LetsHost Account - What Can I Do?

To manage your LetsHost account, this can be done via your LetsHost Client Area.The email address...

My account is in credit. How can I apply this to my orders?

Please open a ticket in Billing and our Billing team will be able to assist you further with the...

How will I receive my invoices?

All correspondence is done via email with LetsHost. Please make sure the email address on your...