Currently, we provide ad-hoc support/consulting services for hosting customers (shared/VPS/Dedicated). The current rate for this service is €25 per 30 minutes work. Prices will change for this service from a min 30 minute slot to minimum 1 hour slot. Therefore the minimum fee applicable will be €50. Please note, this is in relation to services our support staff action which falls outside normal support service and is agreed on a case by case basis.
These price increases will take effect from October 1st. All prices exclude VAT @ 23%
Thursday, September 4, 2014