Network Status News & Information

At the moment we are resizing the drive in win1.dnsireland.com.

Resize should not take longer than 30 minutes.

One of our shared servers, lh30.dnsireland.com (78.137.164.70), was rebooted at 09:10. It is currently running through a full file system check (FSCK) to ensure the integrity of the data and all accounts on the server. Once this check has completed, the server should be back online fully within a few minutes.

We will update this status again at 09:45 or when the server is back online, whichever happens sooner.
We apologise for any disruption this may cause.

Update 09:46:
The FSCK is still ongoing. Unfortunately, we do not have a % progress on it so cannot say for sure how long more it will take.

We will update this status again at 11:00, or sooner if the server comes back online before then.

Update 09:58:
The FSCK check has completed successfully and the server is now booting. Everything should be back online 100% within the next 5 minutes.

Apologies again for any disruption this may have caused.

Server lh39 required a reboot and is undergoing File System Check at the moment. We have no ETA at the moment. We will be updating this status in 30 minutes.

Our apologies for the break in service.

21:41 Due to a problem with the server it required a reboot. We expect it to be back online in the next 15 minutes.

Our apologies for the break in service.

One of our shared servers, lh23.dnsireland.com/78.137.164.63, was experiencing a particularly high load and required a reboot.
The server is coming back online now, but it requires a full filesystem check to ensure the integrity of all data and accounts on it.

This filesystem check (FSCK) is ongoing and we will update this status at 18:30.
Apologies for any inconvenience this may cause.

Update: 18:02

Server is Back online at this point.

26/05/2013 12:03
Hello,

Server lh27 had a file system problem and required a reboot. It should be back online in 15 minutes.

Our apologies for the break in service.

The server lh13 required a reboot and is undergoing File System check at the moment.

The server admins are working to resolve this.

We will update again in 30 minutes

Our server admins have resolved the issue with lh13.

All services are now back online.

Apologies for the inconvenience caused.

16/05/2013 19:55

We are working on the filesystem of server win1 as we were having problems this morning and services were partially working.

We are looking to resolve the problem as soon as possible.

We will update this status in 30 minutes.
------------------------------

FileSystem check is still ongoing.

More updates will follow.

----------------------------

Our server admins are currently investigating an issue with a high load on one of our shared servers, lh49.dnsireland.com - 78.137.164.89.
The server is online, but responding very slowly. We expect to have this issue fully resolved shortly.

Apologies for any inconvenience caused by this.

Hello,

17/04/2013 21:35

Server lh13 required a reboot and it's currently running a file system check.

ETA: 30 minutes.

One of our shared servers, lh48.dnsireland.com - 78.137.164.88, required a reboot.
This reboot has been carried out and we expect the server to be back online in 10-15 minutes.

Apologies for any inconvenience this may cause.


Update 11:10:
The server is taking longer than expected to come back online after the reboot. We expect it to be back online before 11:30 this morning.

Apologies for any disruption this may be causing.


Update 11:15:
The server is back online, but there is quite a high load on the server causing an issue. Our server admins are investigating the cause of this.
ETA for service to be returned to normal is currently 30 minutes (11:45am).


Update 11:31:
The server is back online and stable now. Websites and email should be working 100% now.
There was a DDOS attack affecting the server, attacking WordPress installs. Our server admins have brought this under control.

Apologies for any disruption this may have caused.

One of our shared servers, lh910.dnsireland.com (80.93.29.10), required a reboot.
The reboot has taken place and the server is running through a full file system check (FSCK) to ensure the integrity of all data on the server.

We will update this status at 11.15 or as soon as we will have an update on the situation, whichever happens first.
Apologies for any inconvenience caused by this.

Update 11:35:
The FSCK check on this server is still ongoing. We expect this check to take another 3 hours (until 14:30).
Apologies for the inconvenience this may cause.

Update 5pm: We have restarted the FSCK process on this server as it was not making sufficient progress. Since restarting we are seeing more positive results and expect this to be complete at approx 9pm this evening. FSCK is necessary to complete to ensure data integrity and there is no way of bypassing this at this time. We will update this evening circa 7pm with a revised ETA

One of our shared servers, lh917.dnsireland.com (80.93.29.17), required a reboot.
The reboot has taken place and the server is running through a full file system check (FSCK) to ensure the integrity of all data on the server.

We will update this status at 11.15 or as soon as we will have an update on the situation, whichever happens first.
Apologies for any inconvenience caused by this.

Update 11:35:
The FSCK check on this server is currently on 23%. We expect this check to take another 3 hours (until 14:30).
Apologies for the inconvenience this may cause.

Update 13:39:
The FSCK check on this server is currently on 85%. We expect this check to take approx. another hour.
Apologies for the inconvenience this may cause.

Update 14:22:
The FSCK check has finished successfully and the server is back online.
Apologies for any inconvenience or disruption this may have caused.

One of our VPS hardware nodes, lh644.dnsireland.com, required a reboot to allow our server admins investigate an issue with slow traffic.
This reboot has been carried out and the various VPS containers are being brought back online now.

We will update this status again at 15:45 or as soon as we have an update on the situation, whichever one occurs first.


Update 15:49:
Our server admins are still investigating an issue on the hardware node at this time. At this time, we do not have an ETA as to when it will be back online.

We will update this status again at 16:30, or as soon as we have an update - whichever happens first.
Apologies for any inconvenience this may cause.


Update 16:30:
Our server admins are still investigating an issue on the hardware node at this time. At this time, we do not have an ETA as to when it will be back online.

We will update this status again at 17:30, or as soon as we have an update - whichever happens first.


Update 17:23:
There was a disk failure in the SAN attached to this server.

The RAID array is currently reconstructing. This has an impact on performance and needs to complete in order to provide a stable, secure and reliable storage system. The current reconstruction is at 10%. We expect this to take several more hours to to complete.

We have restarted all services so all VPS accounts are back online, however, while the disk reconstruction progresses, response times will be severely impacted.

We will update this status again at 21:00.
Apologies for any disruption this may be causing.


Update 17:35:
Response times are much quicker now, and all websites/email should be loading now. There will likely still be some slowness over the next few hours, but everything should be up.
If anything is not loading for you, please open a support team and our server admins can look into this further for you.

We have scheduled the reboot of one of our Windows shared servers, lh4254.dnsireland.com, for tonight at 21.00.
We expect the server to be offline for no more than 10-15 minutes.

We will update this status again at shortly after 21.00.

One of our shared servers, lh912.dnsireland.com, required a reboot. This reboot has taken place and we expect it to be back online in approx. 10-15 minutes.

Apologies for any disruption this may cause.

One of our shared servers, lh164.dnsireland.com, was experiencing a particularly high load and required a reboot.
This reboot has been carried out and the admins are running a full file system check (FSCK) on the server to ensure the integrity of all data on the server.

Apologies for any inconvenience this may cause - the server will be back online as quickly as possible.

Update 10.14:
The file system check is currently at 80% and we expect this to take approx. 30 minutes to complete fully.
We will update this status again at 10.45 or when the server is back up, whichever one happens first.

Update 10.31:
The server is back online and its various services are loading now. We expect email/websites/etc to be back online within the next few minutes.

Apologies for any disruption this may have caused.

Our server admins are currently investigating an issue with some websites not loading on one of our shared hosting servers, lh31.dnsireland.com (78.137.164.71).

This is being treated as our top priority and all websites on this server will be back online as quickly as possible.
We apologise for any disruption this may cause.

One of our shared servers, lh31.dnsireland.com (78.137.164.71), required a reboot and this is taking place right now.

We expect this server to be back online in approx. 15 minutes. Apologies for any disruption this may cause.

One of our shared servers, lh8118.dnsireland.com, required a reboot.
This has been carried out and it is currently running a full file system check (FSCK) before coming back online.

We will update this status again in 30 minutes if we have an ETA.
Apologies for the inconvenience caused.

Update 19:37

Unfortunately, FSCK is still ongoing, we will update you again in 30 minutes.

One of our shared servers, lh18.dnsireland.com, required a reboot. This is being carried out currently and we expect the server to be back online in approx. 15 minutes. It is possible that we will be required to run a full filesystem check on the server when it is back online.

We will update this status again (if not earlier) at 10.30am.
Apologies for any inconvenience this may cause.

Update 10.30am:
Once the server came back online, our server admins started a full filesystem check to ensure the integrity of all data on the server and on all accounts. This check is currently underway, but at this time we do not know for sure how long it will take to complete fully.

We will update this status again at 11am this morning.
Again, apologies for the disruption this may be causing you.

Update 11am:
The FSCK check is still ongoing. This issue is being treated as our highest priority right now, and it will be back online as quickly as possible. We will update this again either as soon as we have any update from the server admins, or at 11.30am - whichever occurs first.

Update 11.38am:
The FSCK check is still ongoing. This issue is being treated as our highest priority right now, and it will be back online as quickly as possible. Unfortunately, the server admins cannot tell exactly how long this will take, but they will update this status message as soon as they have any update.

We will update this again either as soon as we have any update from the server admins, or at 12.15pm - whichever occurs first.

Update 12.17pm:
The FSCK check is still ongoing. We are making progress but there is quite an amount of data to check through so it is taking longer than originally anticipated. We have also prepared a backup plan and this is in place, should any issues occur with the FSCK check that is running at this time.

We appreciate your patience on this matter, and we can assure you that we are working to have this resolved as quickly as possible.

Update 12.56pm:
The FSCK check has finished and the server is currently rebooting. Our server admins are waiting to ensure that everything comes back up correctly after the reboot. As soon as they can confirm this is the case or not, we will update this status message. This status will be updated at or before 1.20pm.

Update 1.30pm:
The server lh18.dnsireland.com is running through a check since the reboot. We have prepared a complete restore of the server should this be necessary. We should know shortly whether this will be required or not. We will update this status again at or before 2pm with any further updates we have.

Update 2pm:
The server came back online approx 15 minutes ago and each of the difference services are coming back online (mail, websites, databases, etc). Everything should be loading for you now. Apologies for the disruption this may have caused you.

FAO Resellers on this server: We will be migrating this server to a brand new server tonight and we recommend that you do not create any new accounts through your reseller account this evening/tonight. This is to ensure that no remedial action is required after the migration. Should you have any questions on this, please do not hesitate to open a support ticket via your client area.

One of our shared servers, lh18.dnsireland.com, required a reboot. This reboot is being carried out now and our server admins will continue to monitor its progress from there.

We will update this status at 10.45 with any further information we will have.

Update @ 10.32:
The server is back online and all services on the server are now starting up. This will take a few minutes, but everything should be in order after that.
Apologies for any inconvenience this may have caused.

One of our shared servers, lh23.dnsireland.com, required a reboot and is now going through a full filesystem check (FSCK) to ensure the integrity of all data on the server. Once this check is completed, the server will be brought back online and service will resume as normal.

Apologies for any inconvenience this may cause.

One of our shared servers, lh18.dnsireland.com, required a reboot. This has been carried out and we expect the server to be back online shortly.

We apologise for any inconvenience this may cause.

One of our shared servers, lh912.dnsireland.com, required a reboot. Further to that, we need to run a full file system check (FSCK) on it to ensure the integrity of the accounts and their content. We expect this to take approx. 1 hour to complete fully.

We will update this status again as soon as we have any further information.
Apologies for any inconvenience this may cause.


Update @ 13.48:
The FSCK file system check is taking longer than expected, but unfortunately it is not possible to skip this. It is progressing but not yet finished.

We will update this status again in 30 minutes (if not sooner).

Shared Server LH44 required a reboot and is currently running a FileSystem Check (FSCK) on the /home partition

FSCKs are required to ensure the integrity of the data on disk.

As /home is the largest partition on the disk containing all user data we expect this FSCK to complete inside of 1 hour.

23.15pm -6/11/12

Approx 1.45 mins ago, our systems picture a critical RAID failure on this server. Our staff are currently onsite and executing a recovery plan. We expect this to continue into the night and we will provide an ETA for service resolution ASAP

Thank you for your patience.

4am:
This issue is now resolved.

Hello,

21:56

22 minutes ago our monitoring picked up a power failure to a core part of our network. It appears this power issue has damaged some key network hardware and as such we have had to replace this.

We have dispatched and engineer to the datacentre and will have a rough ETA within 60 minutes regarding a resolution. We do not forsee a prolonged outage.


22:40

We expect to have the issue resolved within approx 60 minutes

23:42

Some access has been restored at this point with more to return shortly.


23:59

The majority of access has now been restored. We expect to have any affected customers back online within 15 minutes.

Thank you for your understanding while we resolve this issue.

The windows server lh8151.dnsireland.com required a reboot and is currently undergoing a FileSystem check to ensure the integrity of the data on disk.

15:35

The system check continues on this server. We hope to have this back online by 6pm latest but will update in 1 hour approx with a more concrete ETA.

The Irish Domain registry will be bringing their website and backend systems offline tonight at 7pm. 

As a result, we are unable to provide any whois lookups, DNS management, registration of new .ie domains or .ie domain renewals.

The outage is planned from 7pm until midnight on 12th September 2012.

The Irish Domain registry are experiencing an unplanned outage at the moment. As a result, we are unable to provide any whois, register new .ie domains or .ie domain renewals.

They do not have an ETA for resolving the issue at present, but we will update as soon as we have any further information

Note from IEDR
"We regret to inform you that we are experiencing an unplanned outage at present.

Systems affected include:

One of our VPS hardware nodes, lh333.dnsireland.com, requires a reboot. It could take up to one hour to bring all VPS containers back online. We are working on this as a priority.

Apologies for any inconvenience this may cause.

Our server admins are currently investigating a storage issue on one of our Windows shared hosting servers, lh8151.dnsireland.com - 80.93.28.151.

This matter will be resolved as quickly as possible.

One of our VPS hardware nodes, lh644.dnsireland.com, required a reboot. This reboot has just been carried out and our server admins are working to bring up the various VPS servers on that node as a priority. This process could take up to one hour to complete fully.

Apologies for any inconvenience caused.

Between the hours of 23.00 on 29/08/2012 and 01.00 30/08/2012, we will be carrying our some server maintenance on one of our shared servers lh47.dnsireland.com (78.137.164.87). This maintenance will require the server to be rebooted. We do not expect service to be affected outside this timeframe.

If you have any questions regarding this maintenance, please open a support ticket and our support staff will be happy to help.

We are currently experiencing some technical issues with our phone system. Our upstream provider is looking into this issue at the moment, and we expect to have this issue resolved later today.

In the meantime, you can call us on our new/temporary number 01 440 2249. You can also reach us on via the Live Chat on our website, or by submitting a ticket via your Client Area.

The VPS hardware node lh333.dnsireland.com required a reboot. The node itself has been rebooted and the containers are starting up now. This matter is being treated as a priority, but it could take up to one hour for all VPS containers to come back online fully. If your VPS is affected by this, please submit a support ticket and we can try prioritise your VPS specifically.

Apologies for any inconvenience this may cause.

Schedule: Tuesday August 14 2012 at 23:00 IST

Duration: 2 hours

Details: We will performing essential maintenance on our Cloud 1 network.  This work is required to facilitate additional capacity with the addition of new networking infrastructure.

Impact: Customers with virtual private servers attached to our Cloud VPS service, may notice periodic outages while this work commences.  Physical network cables will be relocated to a new switch andthis may result in some brief down time for VPS servers.

Please contact us at support@letshost.ie if you have any questions relation to this announcement.

One of our shared servers, lh8118.dnsireland.com, was experiencing a particularly high load and required a reboot.

We expect this server to be back online within 15 minutes.

Apologies for any inconvenience this may cause.

One of our shared servers, lh915.dnsireland.com, required a reboot just there.

It is currently running a full file system check (FSCK) to ensure the integrity of the data when it comes back online.

The server will be back online as quickly as possible. It is possible that this FSCK check could take up to 2 hours to complete fully. We will update this status at 14:30, or earlier if we have more information.

Apologies for this inconvenience.

 

Update 14:48:

The FSCK check is still ongoing but progressing along. We expect this to be completed within the hour (15:45).

Apologies for this inconvenience.

 

Update 15:27:

This server is back online.

We are currently experiencing some networking issues at this time.

We are aware of the issue and our server admins are working to resolve it as quickly as possible.

We will update this as soon as the situation changes, or at 13:00, whichever comes first.

LH910 is currently undergoing a FileSystem check (fsck)

This is to ensure the integrity of the data after a reboot

ETA:  18:00

Update: This server was brought online at approx 15:15pm

 

 

Due to a problem with the file system the server required a reboot and it is currently ongoing a file system check. A server restore is also being carried out.

06:23 - The data has restored however one partition is showing errors. This is possibly due to a hardware failure occuring over a number of days and data in backups also being effected. We are working on this subsection of data and will update at 7am.

07:12 - This work continues. We should have an ETA by 7.45am

07:45am - The restore process took approx 6 hours and restored all data, however the file system which puts structure to this data remains damaged, indicating that the problem has existed within the file system for some days. This would have been untraceable until a server reboot.

As the restore of the file system has failed. We plan on recreating this file system environment on another server and synchronizing the data across. This process will take several hours and our initial ETA on service restoration is 3pm today.

Our priority will be to get client's email functioning again and we will work to put a holding page for any affected domain indicating the 'site is currently offline due to technical reasons' or similar.

We will update the status section of the client area (support - network status) throughout the day with progress updates.

15:05 - The restore of data is ongoing and some accounts are back online already, while others are still being worked on. We will update this status again at 18:00 this evening when we have more information.

18:18 - The server restore is ongoing and alot of accounts and websites are back online and functioning as they should. There remains a number of accounts that are yet to be restored and our admins are working on these accounts throughout the evening. If you are experiencing any issues past midnight, please open a support ticket via your client area.

 

17/04/2012 09:00 - The restore of this server is complete. A small number of users have experienced some issues with permissions after their data was restored. If your website / email is not working at this time, please email support@letshost.ie with your domain and your domain will be looked after with priority.

We apologize for this break in service and can assure all clients we take this issue seriously and are working to resolve as soon as possible.

One of our shared servers, lh21.dnsireland.com, required a reboot and has just been rebooted there. Once the server comes back online, we will need to run a full filesystem check to ensure the integrity of the data. At this time, we expect this to take approx. 1 hour in total.

We will update this status at 18:00 with a more accurate ETA.

Apologies for any inconvenience this may cause.

 

Update 19:33:

 

The File System check is still ongoing, it might take one more hour.

 

We will update this status in one hour.

Sorry for the break up in the service.

 

We are currently experiencing some technicall issues with one set of our nameservers - ns5.dnsireland.com, ns6.dnsireland.com and ns7.dnsireland.ie.

We are working on this as a priority and will have the nameservers responding as they should as soon as possible.

As soon as we have any further update on this issue, this status will be updated.

Tuesday 13/3/2012

We are experiencing some difficulty with our phone system this morning. Our team are available on live chat and support ticket as required.

This issue does not affect any hosting services. We expect to have this issue resolved shortly as we have escalated the problem through the required channells. We apologize for any inconvenience this causes

The server has been rebooted and the FSCK check has completed. Everything should be back online within the next couple of minutes.

Apologies for any inconvenience this may have caused.

A drive from the SAN storage serving some of our VZ VPS hardware nodes has been replaced to improve performance. The array will need to be rebuilt (which has started already). This rebuild will take some time, but will not result in any downtime to the VPS servers associated. The VPS hardware nodes in question are as follows: lh333, lh6152, lh639, lh644 and lh823.

If you are unsure if your VPS server is part of any of the above nodes, please feel free to open a Support Ticket.

One of our shared servers, lh8118.dnsireland.com, was experiencing a particularily high load and required a reboot. We expect this to be back online within the next 10 minutes.

Apologies for any inconvenience this may cause.

One of our shared servers, lh43.dnsireland.com, required a reboot. This has taken place and we expect the server to be fully back online within the next 10-15 minutes.

Apologies for the inconvenience this may cause.

12/02/2012 6:30am

Server LH913 is experiencing some issues. We have rebooted the server, but it is not coming back online.  We are àware of the issue and working to resolve the problem as quickly as possible.  We will post further updates as soon as we have more details

08:47am

We've identified the issue and need to restore a partition on this server of approx 40GB. We're beginning this work now and will update in 60 mins with an overall ETA. We expect this to be this morning at some point.

10:48am

The restore is ongoing. Further updates as soonas possible.

23:18pm

We are reaching a final resolution to this service issue and hope to have full service restored shortly.

01:05 am

All services have been fully restored. Please open a ticket if you're having any further issues.

Update: 08:04

Server uk1 is currently offline due to a linux kernel issue. We are investigating this presently and hope to have the issue resolved within 90 mins

One of our shared servers, lh43.dnsireland.com, required a reboot. We expect this to be back online in approx 10-15 minutes.

Apologies for any inconvenience this may cause.

One of our shared servers, lh915.dnsireland.com, required a reboot. We expect this to be back online in approx. 10 minutes.

Apologies for any inconvenience this may cause.

One of our VPS hardware nodes, lh644.dnsireland.com required an emergency reboot just there. We expect this to be back online with the next 15-20 minutes.

Apologies for any inconvenience this may cause.

Due to an excessive load, one of our shared servers - lh43.dnsireland.com - required a reboot. We expect this to be back online in approx 10 minutes.

Server lh43 performance should be normal now.

The server will be closely monitored for the rest of the day.

 

 

 

 

LH43 is now back online and service should be returned to normal, albeit a little slow. This situation will be monitored throughout the evening.

Lh43.dnsireland.com is still experiencing some technical issues so access will be intermittant for the next short while. Our server admins continue to work on it. We will update this status again in approx. 15 minutes.

Apologies for the inconvenience this may be causing.

The access issue with this server, lh43.dnsireland.com, has been resolved.

Our server admins are currently investigating the cause of the issue and what can be done to prevent this from happening again.

We apologise for any inconvenience this may have caused.

One of our shared servers, lh43.dnsireland.com, is experiencing some technical issues at this time and websites/email hosted on it are currently inaccessible.

Our server admins are working on it as a matter of priority and this matter will be resolved as soon as possible.

We will update this status in 30 minutes time, or as soon as we have an update on the situation.

We apologise for the inconvenience this may be causing.

Server LH8118 has stopped responding.  We have rebooted the server, and it is running a file system check (FSCK).

This process can take some time to complete, as the system needs to check the integrity of all files prior to bringing the server back online.

At this time, we expect the FSCK to take 1 hour from now (10:05 pm).  We will update the status as soon as we have further infromation from our systems administrators.

 

Update: 23:44

The server disk integrity check has been completed, and the server is back online

We appologise for any inconvenience cause by this outage.

 

We have identified an issue with the LetsHost firewall that is preventing helpdesk tickets reaching our support system.

This issue has now been resolved, but tickets sent by email from approx mid-day yesterday are only reaching us now.  There is a large backlog of tickets and we are working as quickly as possible to reply to everyone.

This issue only affects customers who sent in requests by email, and not through the LetsHost Customer Portal.  We encourage all customers to use the Customer Portal going forward, and remind everyone that email support will no longer be supported as of March 2011.