How to add a User to your LetsHost account

You can add other people to your LetsHost account to be able to manage all or parts of the account for you.


Common reasons for adding a User to your account would be to have someone be able to manage and pay your invoices, or giving a web developer access to login to your hosting account to manage your website, email and domain settings.

To add a User you will first need to Log in to your Client Area

Click "Manage Account" in the top right.
Click the User Management option.

Under the Invite New User section enter the new user's email address in the text box

Click the circle Radio Button beside one of the following options:

All permissions - this will give full access to the client area including Hosting, domains, invoices, etc.

Choose Permission - You can individually select from the following options, to give access only to certain areas of the client area:

  • View & Manage Contacts - Access and manage contacts
  • View Products & Services - View access to products, services and addons
  • View & Modify Product Passwords - Allow password resets and other actions
  • Perform Single Sign-On - Allow single sign-on into services
  • View Domains - View access to domain registrations
  • Manage Domain Settings - Allow domain management eg. nameservers/whois/transfers
  • View & Pay Invoices - View and payment access to invoices
  • View & Accept Quotes - View and acceptance permissions for quotes
  • View & Open Support Tickets - Access to open, respond and manage support tickets
  • View & Manage Affiliate Account - Access to view and request withdrawals
  • View Emails - Access to view account email history
  • Place New Orders/Upgrades/Cancellations - Allow placing of new orders

 

Once you have chosen your preferred permissions click Send Invite, this will send an email to the email address provided above with an invitation to be added as a user to your account.

In the email your user will need to click the Accept Invitation link, this will take them to a screen where they can either log in to their existing LetsHost account or if they do not have a LetsHost account already they can register a new LetsHost account.

If they already have a LetsHost account they can enter their email and password under the login section and click the Login Button to connect their account to yours.

If they do not have a LetsHost account they can create a new one for themselves under the register section, they will need to enter their first name, last name, email address, and create a new password. Finally, accept the terms and conditions and click Register.

Depending on if the user logged in or registered a new account they may have to manually switch to view your account. The user can do this by clicking "Hello, Their Name" in the top right corner of their Client Area and clicking Switch Account.

 

If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.

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